CUSTOMER SATISFACTION SURVEY

Dear customer, in order to update our certificate of quality according to UNI EN ISO 9001, we would like to ask you to spend some of your time to help us improving the quality of our services.

Thanking you in advance for your valuable collaboration.

Your company *

Your name *

Your Email address *

Rate the following activities, 1 as lowest value and 5 as highest on

Sales department’s competence *

Offers’ timing evaluation *

Price level *

Product range *

Goods’ conformity with the order *

Sita production quality *

Delivery time *

After-sales service quality *

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